Last Updated: October 6, 2026

West Coast Flooring Inc. (“West Coast Flooring,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit westcoastfloorings.com, request an estimate, submit a form, communicate with us, or otherwise use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name
• Email address
• Phone number
• Mailing or service address
• Project information, including flooring type, project timeline, and other details you provide
• Communications you send to us through forms, email, phone calls, or text messages

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Website interactions
• Cookie and analytics information

How We Use Your Information

We may use the information we collect to:

• Respond to estimate and consultation requests
• Contact you regarding your flooring project
• Schedule and confirm appointments
• Provide customer service and project-related communications
• Send requested estimates, updates, reminders, and follow-up communications
• Send marketing or promotional communications where permitted
• Improve our website, advertising, and services
• Analyze website traffic and performance
• Prevent fraud, misuse, or security issues
• Comply with applicable laws and legal obligations

SMS and Text Message Communications

If you provide your mobile phone number and consent to receive text messages from West Coast Flooring Inc., we may send you SMS messages related to your inquiry or services, including appointment confirmations, appointment reminders, project updates, estimate follow-ups, customer service messages, and promotional communications where applicable.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

We may share information with service providers strictly as necessary to provide communications and services on our behalf; however, SMS consent and opt-in information will not be shared with third parties for marketing purposes.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve website functionality, measure advertising performance, and provide more relevant advertising.

These technologies may collect information such as your IP address, browser type, device type, pages visited, and interactions with our website.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

How We Share Information

We may share personal information with trusted service providers that assist us with operating our business, including website hosting, customer relationship management, appointment scheduling, analytics, advertising, and communication services.

We may also disclose information if required by law or when necessary to protect our rights, customers, employees, or property.

We do not sell your personal information.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or data storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on applicable law, you may have the right to request:

• Access to the personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how your personal information is used or disclosed
• Withdrawal of consent where processing is based on consent

To make a privacy request, contact us using the information below.

You may unsubscribe from marketing emails by using the unsubscribe link contained in those messages.

You may opt out of text messages at any time by replying STOP.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

West Coast Flooring Inc.
Email: info@westcoastfloorings.com
Phone: (916) 519-4284